Your JumpCloud password is used for your email, provider apps, and laptop access. 

 

There a few ways to reset it, if you know your current password. 

 

Option 1 - From Windows (preferred). Click the JumpCloud Logo in your application tray and click on the Password section

 

Then Reset Password..

 

 

Option 2 - Login at https://console.jumpcloud.com/login (if using the web portal you may need to restart your laptop to trigger the change on your device) 

 

 

 

Forgot your password (self reset)

 

Option 3 - . If you have access to your email on another device, you can request a reset to your email from https://console.jumpcloud.com/login